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JLG opens impressive new Melbourne facility gives in Victorian

JLG’s new Melbourne facility gives the Victorian team a fresh new site and room to grow.

Anticipation is increasing in the lead-up to JLG’s imminent move to a new purpose-built 7000 m² facility at Centre Road, Hallam, in south-east Melbourne – it’s a relocation that will provide JLG’s Victorian team with two and a half times more under roof space than the current site.

JLG Victorian Branch Manager, Roger Lancaster – who has been part of the JLG family for 15 years – saw the company begin to outgrow its current location, so is excited at the extra efficiencies and opportunities the Hallam site will bring.

“As a company in recent years we’ve done extremely well to manage increased demand for the sales and support of JLG equipment among existing and new customers within our current Dandenong South site,” Roger said. “We’ve been able to continue delivering elevated service levels, but the new facility will allow us to do this more efficiently while meeting future growth demands. The workshop will be larger, there’s better accessibility and parking for customers and there’s a lot more room for trucks, which will make logistic movements much easier.

“We’ll also be better equipped to hold a greater number of fast-moving spare parts and we’ll be better placed across all facets of our business really: sales, service, repairs and inspections.”

And along with meeting the needs of JLG customers today, the Hallam site provides scope for future growth on several fronts, according to Roger. “Yes, the new site will allow us to deliver our current range of services more effectively, but it also gives us options for the future. We will eventually install a paint booth and potentially could also facilitate manufacturing on the premises if required,” he said.

To ensure continuity of service for customers in coming months, the Hallam facility which is expected to open in early November, will operate alongside the current Dandenong South branch for several months, with operations gradually transitioning to the new site.

“We’re carefully planning and coordinating the move. Some refurbishment work can take up to four weeks, so scheduling is important to make sure the process is streamlined and downtime is minimised for our customers,” Roger said.

“The team and I are looking forward to making the move to our new home and I think our customers, suppliers and partners will be happy with what the Hallam facility will have to offer.”


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